Solutions for the healthcare sector - thought further!
360° Competence: for your medical products from the smallest spare part to large devices
The recent epidemic crisis shows how dynamically the healthcare sector has to respond to short-term challenges. In addition, many European countries are experiencing ongoing demographic change: The age pyramid is increasingly turning upside down. The healthcare system is therefore a central field for our future. This makes it all the more important for companies in this sector to optimize their processes and concentrate on their core competencies. As a partner for logistics and service in the healthcare sector, we support you in this. We understand logistics as an integrated service that relieves you where you need it. We know and understand your products as well as your customers. We assemble, install, train, maintain, test and coordinate the collection and recycling of products at the end of their life cycle. For leading companies in the medical technology sector, we also handle the worldwide spare parts supply. We develop individual solutions for all your challenges along your supply chain. This is what “more than just logistics” means to us.
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Highly specialized full-service solutions for the healthcare industry - always up to date. This is what “more than just logistics” means to us.
Our value proposition: We make healthcare work!
We ensure that our customers' high-tech systems arrive safely at the end customer. Thus, we take over the entire process from site inspection and construction site coordination to room preparation. Where necessary, we make use of modern room scanning technologies and 3D planning tools - for example, when rigging and installing large-scale medical equipment. With individual transport racks and highly technical vehicle solutions we transport your sensitive freight, partly unpacked, safely to the place of use - for particularly heavy equipment including lifting cranes. After your medical equipment has been safely transported to the place of use, our experienced installation technician will take care of the installation and initial implementation as well as the connection to the local IT infrastructure. After installation, our trained medical product consultants will instruct the medical personnel on site in the use of your devices.
More than just going there and leaving: We accompany you and your customers in the long term
Even during operation, we remain your partner on site and coordinate maintenance, inspections, necessary repairs and upgrades. In the event of malfunctions or failures, our emergency management ensures that your customer can use the device again as quickly as possible. If your high-tech medical equipment is to be replaced after years of use in hospitals, we will take all the necessary steps. From dismantling and return to reuse at another location, refurbishment, spare parts acquiring or recycling.
Always just-in-time: We take over the worldwide spare parts supply
The supply of spare parts is a highly complex challenge, especially in the healthcare sector. This is because medical technology devices are usually running at the limits of their capacity. The supply of spare parts must be made at exactly the right time so that the equipment can be put back into operation quickly and thus remain economical. In order to guarantee this, we are there for you: around the clock, 365 days a year, with automatic input of orders, latest cut-off times and thus a maximum open order window as well as same-day deliveries. With our spare parts management including quality controls, repacking processes, requirement-specific packaging, set production and returns handling, we optimize your after-sales processes - for the greatest possible flexibility, minimized downtimes and maximum customer satisfaction.
Simon Hegele has been valued as an innovative and reliable partner in our company for over a decade. Professional logistics processes combined with the necessary flexibility are a decisive advantage for us as a medium-sized company when working with Simon Hegele. With the products and innovations of the B + B brand, we ensure the mobility of people in need. Here, Simon Hegele has become an integral part of our value chain.
Thomas BischoffManaging Shareholder (Bischoff & Bischoff GmbH)
Simon Hegele moves us...
Due to the deep integration in our value chain, Simon Hegele can be described as the connecting element between our systems and our customers. For me, this collaboration is characterized by reliability and mutual trust, which is also the success factor of our long-term partnership! Siemens Healthineers' goal is to enable as many people as possible to live longer and healthier lives. And Simon Hegele has supported us in this project every day for over a quarter of a century."
André HartungPresident Diagnostic Imaging at Siemens Healthineers